Support
Last updated: June 8, 2026
Need help with The Grocery List? We're here to help with account questions, app issues, grocery list problems, recipe features, meal planning, voice notes, and store locator support.
Common Issues
- Grocery items are not saving
- Voice notes are not transcribing
- Recipe search is not returning results
- Store locator needs location permission
- Meal planner items are not appearing
- Account login or password issues
Contact Support
Email us at support@thegrocerylist.app. Please include your device type, app version, and a short description of the issue.
Location Help
To use store locator features, enable location permission in your browser or device settings. If permission is denied, the app may not be able to show stores near you.
Voice Note Help
To use voice notes, allow microphone permission. Speak clearly and review extracted grocery items before adding them to your list.
Data Deletion Requests
To request account or data deletion, email support@thegrocerylist.app with the subject line "Data Deletion Request".
Response Time
We aim to respond to support requests as soon as possible.